STORE POLICY

CUSTOMER CARE

At Omega Alive, we value our customers and are dedicated to providing you with the best experience. If you have any questions, concerns, or need assistance, our customer care team is here to help.

How to Reach Us:

Email: For product inquiries, order issues, returns, or general assistance, please reach out to us at:
📧 info@ceyon.co.in,

Business Hours:

Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Frequently Asked Questions (FAQs):

Where is Omega Alive available for purchase?
Omega Alive products can be purchased directly through our official website.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and link to monitor your package.
What should I do if my product is damaged or incorrect?
If you receive a damaged or incorrect product, please contact our customer support team within 7 days for an exchange or return.

Feedback & Suggestions:
We are always looking to improve and value your input. Feel free to share your suggestions or feedback with us through email.

Why Choose Omega Alive?

We are committed to providing high-quality, vegan-friendly supplements.
Our customer care team is always ready to assist with any questions or concerns.
Your satisfaction is our priority, and we strive to offer the best service possible.

Thank you for choosing Omega Alive. We are here to ensure that your health journey is smooth and enjoyable!

PRIVACY & SAFETY

We take your privacy seriously. Your personal information is stored securely and will not be shared with third parties.
All transactions are processed through secure payment gateways with encryption to protect your payment details.

WHOLESALE INQUIRIES

We are excited to work with businesses and retailers to bring our premium vegan Omega 3-6-9 supplements to a wider audience.

How to Apply for Wholesale:

If you are interested in stocking Omega Alive products or exploring wholesale opportunities, please contact our wholesale team using the details below:

📧 Email: ceyonindia@gmail.com

What We Offer:

Competitive wholesale pricing for bulk orders.
Fast and reliable shipping.
High-quality, vegan-certified products that your customers will love.
Customizable order quantities to meet your business needs.

Eligibility:

Wholesale inquiries are open to registered businesses, retailers, health stores, and distributors.
To qualify for wholesale pricing, a valid business license or reseller permit may be required.

Why Partner with Omega Alive?

High-Quality Products: Omega Alive is a trusted brand known for its plant-based, clinically tested Omega supplements.
Customer Demand: Omega 3-6-9 supplements are in high demand for those seeking vegan and natural health solutions.
Flexible Orders: We offer flexibility in order size and product delivery to suit your business needs.

For more information on wholesale pricing and terms, please reach out to us. We look forward to establishing a mutually beneficial partnership with your business!

Thank you for considering Omega Alive as your wholesale partner!

PAYMENT METHODS

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, etc.)
Net Banking
UPI (Unified Payments Interface)
Cash on Delivery (COD) (Available for select regions)